What’s the real issue?
Find the ‘thing under the thing’ before your next hard conversation Your boss gives you feedback you feel is unwarranted. Turns out he wanted more communication. Here’s how to turn around a misunderstanding by naming what’s really at the core of the conflict. In Leadership Core, I’m tackling everyday leadership challenges with HIIT‑style intervals: short, […]
Taking the Sting out of Feedback
Giving feedback isn’t scary because of the words. It’s scary because we’re afraid of damaging a relationship. Here’s the 5‑step script I use with the leaders I coach to take the sting out of tough feedback. Save this for your next difficult 1:1. In Leadership Core, I’m tackling everyday leadership challenges with HIIT‑style intervals: short, […]
Listen for the Whole Story
Story: It’s not about you every time Are you listening to hear what someone has to share, or using every chance to play a kind of charades with your team? I’m thinking of the “sounds like” move: a team member shares something that sounds like work you’ve done, are doing, or want to do, and […]
Start Meetings with a Question
In Leadership Core, I’m tackling everyday leadership challenges with HIIT‑style intervals: short, focused practices you can run between meetings to strengthen how you lead. Story: Invite people into the conversation You head into a meeting totally prepared. You’ve got updates to share and next steps that will really streamline the work your team has been […]
Coming Back
Story: Breakthrough. For the past four months I’ve been quieter than I planned. A ruptured Achilles and weeks of PT forced me to slow down and pay more attention than ever to my physical core. With direction from a strong physical therapist and exercises that carried me between sessions, I’ve learned some valuable insights about growth, […]