Post-Traumatic Growth in the Waiting Room

What Caregivers Know About Leadership in Hard Seasons The player grand piano, not to mention a live ensemble today, in the lobby of the radiation waiting room is an unexpected touch. Classical and jazz pieces drift into the room while a sign nearby warns, “Please don’t play the piano.” I look around and see people […]
How Trauma Shows Up on Your Team

It’s been more than a hard week If you’ve been part of a start‑up, at any level, you know how quickly tension can spiral from “a rough stretch” to feeling like you have to protect yourself. Working with a group of founders, here’s how a recent scenario unfolded: One leader shared a vision that, while […]
When Hard Seasons Change Us

Post-Traumatic Growth at Work For years I’ve been intrigued by how differently people respond when they face a difficult upheaval. In 1996, reporting on the aftermath of the war in Bosnia, I met a woman and her daughter who had lived through this harrowing conflict. They invited me and a team of reporters into their […]
What’s the real issue?

Find the ‘thing under the thing’ before your next hard conversation Your boss gives you feedback you feel is unwarranted. Turns out he wanted more communication. Here’s how to turn around a misunderstanding by naming what’s really at the core of the conflict. In Leadership Core, I’m tackling everyday leadership challenges with HIIT‑style intervals: short, […]
Lessons from a royal kitchen garden

The Coach’s Corner Newsletter #101 If you’ve ever felt stuck with an issue you can’t seem to resolve – there’s a good chance you’ll try to remember how you’ve dealt with such a matter before and other times when you decide it’s time to test a totally new idea. This past week, my husband and […]