What’s the real issue?
Find the ‘thing under the thing’ before your next hard conversation Your boss gives you feedback you feel is unwarranted. Turns out he wanted more communication. Here’s how to turn around a misunderstanding by naming what’s really at the core of the conflict. In Leadership Core, I’m tackling everyday leadership challenges with HIIT‑style intervals: short, […]
Listen for the Whole Story
Story: It’s not about you every time Are you listening to hear what someone has to share, or using every chance to play a kind of charades with your team? I’m thinking of the “sounds like” move: a team member shares something that sounds like work you’ve done, are doing, or want to do, and […]